Friday, April 3, 2009

To Cell Phone Or Not To Cell Phone



So yesterday I had to call customer service for a credit card I use. It was a simple phone call, I needed to update my mailing address. Trust me, I had tried using the website, but didn't seem able to find the exact location in my profile for that specific account. Instead I turned to the phone for reliable customer service.

The account rep was fantastic and easily updated my information. In ending the conversation she said she noticed that some of my information was incomplete, and would I like to update the account information with my cell phone number?

Her question didn't astound me, rather it was my response. I whispered, almost guiltily that "ssssh, don't tell anyone, but I don't have a cell phone." Years and years I've struggled with all the anguish of "guilt feelings" installed by parents, by things not done, by lives not led, by wasted moments that are gone and lost forever. And I've been pretty damn successful in ridding myself of those guilt trappings. I just can't believe I'm now allowing myself to even think about feeling guilty over a cold metal and plastic piece of technology. I choose NOT to be instantly connected and tethered to some electronic device I have no love for nor use in owning. Guilt -- be gone!

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